Support | Corporate Services

Support for Business

Solutions for you..

IT Solutions are a range of services which can be bundled together as a package for advanced protection and flexibility. This is done to resolve IT problems you could face in the day to day running of your business faster and more effectively. As opposed to just a single product—an anti-virus for example—an IT solution would provide you with added benefits, creating a full spectrum of IT services and products ultimately resulting in a more well-rounded approach to your IT needs.
Anti-virus for example. As a stand-alone product, it works pretty well, and although there’s nothing wrong with anti-virus software, the overall effectiveness of your protection increases dramatically when you pair it with the latest spam filters, system scanning and even a cloud-based backup service. With the complete IT solutions package, your business can benefit from a more secure network should anything go awry.

Desktop and Laptop Support Services

Your company’s desktop computers and laptops are what keeps the business running on a day to day basis. What would you do if one or more of them suddenly crashed? I offer a range of support services specifically tailored to such hardware in your office. Including, management of the software and hardware, antivirus and spam protection, regular backup services and routine maintenance.

Preventive Maintenance

Unexpected downtime from your IT systems is the last thing that your business needs. It can end up costing you thousands in not only lost clientele but wasted labor too, which is why preventive maintenance is an essential part of a well-rounded IT solution for your company.

Network Administration and Security

Network administration is an essential part to a well-rounded IT solution. Even if you have the best hardware and software money can buy, if it’s installed incorrectly, or not configured right, then you could end up with server downtime and be highly susceptible to potential security threats. simnor.co.uk can get everything installed for you the correct way, first time and then even provide a 24/7 monitoring service afterwards.

Wireless Connectivity

Having powerful and stable wireless connection is of paramount importance when running a business. Things we take for granted these days such as Wi-Fi and Bluetooth are an integral part of your day to day operations and you need to ensure they are performing well.
Thanks to the IOT, as consumers our offline hours are now extremely minimal, which means yours should be too, so that you’re able to constantly connect with consumers. At simnor.co.uk I offer a variety of wireless systems to suit all kinds of businesses; large and small.

Onsite Customer Monitoring and Support

We can also assist with onsite monitoring and support of your IT systems, should you prefer this to remote monitoring. This is an ideal service for businesses that have recently experienced rapid growth and need to scale their IT team in order to support their business better. This can be done as a short-term contract until positions are internally filled, or it can be a long-term solution if you prefer.

Operating System Support and Maintenance

Your business’ operating system can have a huge effect on productivity in the workplace and we can help you ensure that everything is up to date. We have expert technicians who are familiar with a variety of operating systems, including several versions of Windows and macOS, and can troubleshoot issues/bugs, update your drivers, and ensure that your system is fully maintained and updated with the latest versions to ensure there’s no technical hiccups.

Cloud and Office 365 Integration

Office 365 allows for companies to have all the benefits of your integral Microsoft Office programs such as word and excel, but through the cloud, meaning that your staff members can access their work anywhere with an internet connection. With remote working becoming increasingly popular for staff in countries all around the world, this service allows you to serve them the best way possible. We will ensure that the migration over to Office 365 is smooth and painless, and we can even offer ongoing support in your IT solutions package.

Custom Hard Drive Imaging

Hard drive imaging allows you to back up your entire hard drive, or just parts of it should you experience a massive data loss. Why can’t I just do this myself manually, you ask? The reason behind having to use imaging, rather than a simple copy and paste, is that with copy and paste your programs’ hidden files will not be copied like they are with imaging. Imaging provides you with an exact clone of your hard drives data meaning absolutely nothing will be lost.

Software & Computer Hardware Upgrades

Purchasing new IT gear can be a difficult and daunting task, especially if it’s not something you’re familiar with. I can however, once consultation has taken place, provide a tailored specification with a pricing plan and will ensure your business continues to operate successful.
We have strong relationships with our vendors, meaning we are able to pass along great rates and have access to the latest technology in the industry—anything from laptops, servers, and desktop computers, to smaller items like new hard drives, replacement RAM, graphics cards, and the latest in cloud computing technology.

Software and Hardware Troubleshooting

Many IT issues that businesses encounter often have a fairly straightforward and simple solution—to an IT professional that is. Without having the expertise of an IT professional either on site or remotely, simple issues can snowball into more complex and serious ones, which is why simnor.co.uk offers a comprehensive hardware and software troubleshooting service in our IT solutions program to get your systems back online in no time at all.

Data Cabling

Data cabling is the running of data cables to and from different parts of the office to your main hubs, routers and servers, ensuring that your network is fully connected. Think of the wires running from laptops, phones and computers. There is an art when it comes to data cabling and as no one likes the unsightly look of wires strewn all over the office.
Simnor.co.uk can install your cables with minimum disruption to the office and conceal them effectively behind baseboards, under the floor, or wherever you prefer, so that no one notices or trips over them when walking around. We use the highest quality cables to ensure that the speed of your internet connection is not compromised.

IT Consulting

I can help you improve your software architecture, and come up with a whole new strategy with IT being at the forefront of it all. I can even assist you with introducing new technologies into your business, so you can harness the power of the latest and greatest technical developments.